Customer Reviews

Certified by AutoVitals

210 reviews

Merrill Kagan W. from Auburn, CA on 1/21/2019 and their testimonial is:

"professional"

Brian S. from Auburn, CA on 1/20/2019 and their testimonial is:

"You guys are efficient and great customer service."

Dean from Auburn, CA on 1/3/2019 and their testimonial is:

"Excellent"

Dean B. from Auburn, CA on 1/3/2019 and their testimonial is:

"Outstanding"

Steve R. from Penn Valley, CA on 12/14/2018 and their testimonial is:

"The quality of work and customer service are both totally excellent!"

Carlo P. from Foresthill, CA on 11/28/2018 and their testimonial is:

"Great service. A general inspection turned into an unscheduled fix for an oil leak. I was expecting to have to reschedule, but they fixed it right then."

Sheryl C. from Auburn, CA on 11/12/2018 and their testimonial is:

"Great and give them a try"

Eddie S. from Lincoln, CA on 11/2/2018 and their testimonial is:

"Yes I would. The experience was great. Usually I go in feeling like I am going to be taken advantage of. This was not the case. They were very professional and only did the work that was needed to diagnose the problem. After finding out what was going on, they could have suggested that they could fix the problem which I feel they could have, but because the truck is still under warranty, they suggested that I take it to the dealer. I will use this business for future car problems."

Steve from Auburn, CA on 11/2/2018 and their testimonial is:

"I would recommend auto doctor to my friends."

Katie K. from Loomis, CA on 10/26/2018 and their testimonial is:

"exceptional customer service and honest, reliable work"

Nancy C. from Auburn, CA on 10/25/2018 and their testimonial is:

"Very fair and straightforward in explaining work done, costs, and making the effort to keep costs down when possible, including saving me a large chunk of money by contacting the Subaru dealer and confirming that the work needed was covered under an extended warranty. You are the best!"

Bruce from Auburn, CA on 10/22/2018 and their testimonial is:

"They are super!"

Ralph C. from Applegate, CA on 10/15/2018 and their testimonial is:

"A terrific service experience - great analysis & summary report. Will return when I need my next service!"

Susie B. from Cool, CA on 10/12/2018 and their testimonial is:

"My car runs great after service from Auburn auto doctors. Great warranty with work done."

Steve R. from Penn Valley, CA on 10/8/2018 and their testimonial is:

"This is one of those relatively rare auto shops that offer total honesty, good prices, and high-quality service for your car. When we moved from the Bay Area to the Penn Valley area, our local mechanic in Capitola recommended this shop - and we've been just as pleased with them as we were with our original local mechanic who had been servicing all of our cars for the last 25 years. The guys at Auburn Auto Doctors are just the best!"

Kathy from Auburn, CA on 8/1/2018 and their testimonial is:

"Excellent follow up. Superior knowledge. Great service."

Adrianne W. from Auburn, CA on 7/19/2018 and their testimonial is:

"They are so knowledgable and detailed!! Always willing to go the extra mile to make sure you understand the issues with your vehicle"

Carlo P. from Foresthill, CA on 7/3/2018 and their testimonial is:

"Excellent customer svc. Provided loaner vehicle so I could return home. Detailed all work that was done & why."

Donna H. from Pilot Hill, CA on 6/21/2018 and their testimonial is:

"At this time of almost no customer service where you go, the customer service given by Collin of Auburn Auto Doctors is superb, the service conscience, knowledgeable, and timely. This was my first visit and now the Auburn Auto Doctors will be my go to from here on in. Excellent!!"

Martin from Auburn, CA on 1/8/2018 and their testimonial is:

"We recommend our friends to you any time we can!"

Joel R. from Auburn, CA on 12/4/2017 and their testimonial is:

"Always on it and honest!"

Phil D. from Colfax, CA on 11/15/2017 and their testimonial is:

"Very reasonable rates and able to complete tasks that baffled my dealership. Will never use the dealer again."

Ann G. from Lafayette, CA on 10/30/2017 and their testimonial is:

"They were very helpful. After a quick look, they were able to tell me what the most obvious problem was. They were able to get the part that afternoon and repair the problem."

Rose H. from Auburn, CA on 9/28/2017 and their testimonial is:

"I have been completely satisfied with the professionalism and quality of work done on my vehicles."

Anonymous from Auburn, CA on 9/20/2017 and their testimonial is:

"You guys are great!"

Janis B. from Auburn, CA on 9/7/2017 and their testimonial is:

"Always excellent service and so nice to have someone explain completely if I have any questions."

Anonymous from Auburn, CA on 8/24/2017 and their testimonial is:

"Excellent, quick service"

Craig D. from Auburn, CA on 7/21/2017 and their testimonial is:

"Excellent service and advice."

Anonymous from Auburn, CA on 7/8/2017 and their testimonial is:

"Always friendly honest service"

Ernie G. from Auburn, CA on 6/27/2017 and their testimonial is:

"This was not our first visit here, but each and every time we have an appointment or "not", they are amazing. So professional, accommodating and knowledgeable. We would not take our Chevy's anywhere else for service."

Cherilyn N. from Auburn, CA on 6/18/2017 and their testimonial is:

"I contacted Auburn Auto Doctors with a list minute check engine light issue. The team there was so accommodating and communicative."

Davis D. from Auburn, CA on 6/13/2017 and their testimonial is:

"Great service and communication"

Ernie G. from Auburn, CA on 6/12/2017 and their testimonial is:

"We are very pleased with your service each time we have an appointment. You are prompt and professional and knowledgeable. THANKS!"

Woody C. from Auburn, CA on 6/10/2017 and their testimonial is:

"Honest and professional service. I would gladly recommend them to friends"

Nelsen M. from Auburn, CA on 6/6/2017 and their testimonial is:

"Very responsive.... Very knowledgeable"

Anonymous from Auburn, CA on 5/21/2017 and their testimonial is:

"You guys always do great work for me at a fair price. I appreciate Colin's ability to explain issues with my car clearly and to provide me with clear choices regarding whether something should be fixed or can wait. I wouldn't take my car anywhere else because I trust these guys!"

Maurine S. from Auburn, CA on 5/17/2017 and their testimonial is:

"They took me in as a new client. The service was fast and thorough. Colin in the front office was kind and considerate."

Reese B. from Auburn, CA on 5/12/2017 and their testimonial is:

"They are everything auto repair service should be. Excellent communication and work. Prices are fair. I completely trust them."

Katie K. from Auburn, CA on 5/9/2017 and their testimonial is:

"Quality service, friendly, helpful staff, ttrustworthy"

Anonymous from Auburn, CA on 4/7/2017 and their testimonial is:

"Very professional, excellent customer service and rapport, knowledgeable."

Karen L. from Auburn, CA on 4/7/2017 and their testimonial is:

"I always feel that I am given the best advice for my car from Auburn Auto Doctors!!"

Sean R. from Auburn, CA on 3/31/2017 and their testimonial is:

"Fast, Reliable, Straight Forward. These guys rock."

Brian S. from Auburn, CA on 3/22/2017 and their testimonial is:

"Always great service every time!"

Anonymous from Auburn, CA on 3/22/2017 and their testimonial is:

"Great service as always! Easy appointment making, prompt service, thorough inspection/recommendation/advice. Would recommend for anyone with a Subaru. A+"

Sheryl C. from Auburn, CA on 3/18/2017 and their testimonial is:

"I always feel confident that Auburn Auto Doctors is taking good care of my car. They are honest and do a great job. I would recommend them to anyone."

Anonymous from Auburn, CA on 3/3/2017 and their testimonial is:

"Always clearly communicative and prompt."

Sean R. from Auburn, CA on 3/2/2017 and their testimonial is:

"Quality service that works with my schedule. Honest reliable automobile service & repair."

Reese B. from Auburn, CA on 2/22/2017 and their testimonial is:

"Always do a great job. Professional and friendly."

Rose H. from Auburn, CA on 2/10/2017 and their testimonial is:

"Auburn Auto Doctors listens to me when I describe a problem & they fix it! Wayne & Colin are polite & helpful. Efficient & friendly service is what you get here!"

Mark M. from Auburn, CA on 1/25/2017 and their testimonial is:

"Thanks Collin."

Diane F. from Auburn, CA on 1/21/2017 and their testimonial is:

"You just need to get the waiting room heater working. For you Colin!"

Anonymous from Auburn, CA on 1/12/2017 and their testimonial is:

"Very pleased with the service. They quoted the work up front and came in under the estimate! They also gave me advice on preventative maintenance that will save me money in the future. I would highly recommend Auburn Auto Doctors to everyone!"

Luna A. from Auburn, CA on 1/11/2017 and their testimonial is:

"Excellent and fair pricing. The services done to my car was quick. My car runs smooth now. I'll be returning for other services I need done. Friendly staff. I would highly recommend Auburn Auto Doctors to my family and friends."

Anonymous from Auburn, CA on 12/30/2016 and their testimonial is:

"Friendly honest service"

Carl V. from Auburn, CA on 12/30/2016 and their testimonial is:

"collin's the best!"

Anonymous from Auburn, CA on 12/26/2016 and their testimonial is:

"the repair required was substantially below what a local dealership had estimated and solved the repair problem fully."

Brian S. from Auburn, CA on 12/1/2016 and their testimonial is:

"Amazing service as usual."

Spencer A. from Auburn, CA on 12/1/2016 and their testimonial is:

"Auburn Auto Doctors is always great to deal with. I appreciate your attention to detail as well as the professional level of customer service."

Ernie G. from Auburn, CA on 11/26/2016 and their testimonial is:

"Excellent service, work done promptly. Very satisfied with this business."

Ian & Jackie S. from Auburn, CA on 11/7/2016 and their testimonial is:

"Quick easy and friendly!"

Anonymous from Auburn, CA on 10/14/2016 and their testimonial is:

"I have used this company for many years and am totally satisfied with them. They provide clear explanations of work recommended and reasons why it is needed. I will continue to utilize their services."

Adam Z. from Auburn, CA on 10/5/2016 and their testimonial is:

"These guys are always very detailed with the work they perform. I am excited to see people taking such pride in their work, all with the upmost professionalism."

Tony J. from Auburn, CA on 9/20/2016 and their testimonial is:

"Wayne and his team serviced my car ontime, as promised. Professional services, small town atmosphere. I would recommend Auburn Auto Doctors to all looking for a honest, quality, professional mechanic and repair center with a nationwide warranty built into your service and repair needs."

Anonymous from Auburn, CA on 6/20/2016 and their testimonial is:

"Fantastic, as usual!!!! Wouldn't take my car anywhere else."

Anonymous from Auburn, CA on 5/24/2016 and their testimonial is:

"Service was to the point and it answered my need for a good diagnostic call and good service, as well."

Joel R. from Auburn, CA on 5/17/2016 and their testimonial is:

"They got the job done and were very professional!"

Karen L. from Auburn, CA on 3/31/2016 and their testimonial is:

"I am always confident that my car will be serviced correctly. They make recommendations only when other work needs to be done. Colin is excellent at customer service!"

Anonymous from Auburn, CA on 3/31/2016 and their testimonial is:

"March 29, 2016 - 5-star service and performance"

Kitty G. from Auburn, CA on 3/29/2016 and their testimonial is:

"Auburn Auto Doctors is the best!"

Diane F. from Auburn, CA on 3/10/2016 and their testimonial is:

"Always good."

Anonymous from Auburn, CA on 2/26/2016 and their testimonial is:

"Auburn Auto Doctors is always the best in customer service.. They worked us into the schedule and had us out in one day."

Anonymous from Auburn, CA on 2/26/2016 and their testimonial is:

"fast and friendly... experts!"

Becky D. from Auburn, CA on 12/17/2015 and their testimonial is:

"Best place I have ever gone to!"

Anonymous from Auburn, CA on 12/16/2015 and their testimonial is:

"Auburn Auto Doctors can easily fix your car problems."

Anonymous from Auburn, CA on 12/9/2015 and their testimonial is:

"Always a great experience!"

Anonymous from Auburn, CA on 12/2/2015 and their testimonial is:

"The team at Auburn Auto Doctors is very professional and always meets our needs for auto work.."

Anonymous from Auburn, CA on 10/21/2015 and their testimonial is:

"You guys are the best"

Anonymous from Auburn, CA on 10/18/2015 and their testimonial is:

"These guys were prompt, courteous, and fair. They even gave me advice on how to do the repair myself; but of course that kind of thing wins business in my opinion - highly recommended!"

Anonymous from Auburn, CA on 8/26/2015 and their testimonial is:

"Quick, excellent service! We have confidence in you!"

Diane F. from Auburn, CA on 8/6/2015 and their testimonial is:

"Thanks again guys for the good work. My little truck is running great."

Kitty G. from Auburn, CA on 7/29/2015 and their testimonial is:

"Excellent!!! Thank you so much for your help!"

Anonymous from Auburn, CA on 7/28/2015 and their testimonial is:

"I received great service from Auburn Auto Doctors. My brakes went out on my truck and they were able to get me in quickly and get the job done at a reasonable cost. I would recommend them highly to everyone!"

Diane F. from Auburn, CA on 7/14/2015 and their testimonial is:

"You guys are always great. Thanks for your extra help with the truck on Friday."

Lisa B. from Auburn, CA on 7/4/2015 and their testimonial is:

"As usual, totally satisfied with the service I received."

Joel R. from Auburn, CA on 7/2/2015 and their testimonial is:

"They were helpful, fast honest and kept me informed through the whole process of fixing my truck! I highly recommend them for any repair."

Janis B. from Auburn, CA on 6/26/2015 and their testimonial is:

"I always have a great experience with Auburn Auto Doctors. They do great work and take great care of my car."

Anonymous from Auburn, CA on 6/23/2015 and their testimonial is:

"I was very satisfied with the service that I received at the Auburn Auto Doctors. I had an oil and filter change and a power steering fluid change done on my vehicle. The customer service was excellent also. These gentlemen are real professionals. I have made them my go-to guys for car upkeep. Thank you, Auburn Auto Doctors!"

Anonymous from Auburn, CA on 6/23/2015 and their testimonial is:

"They staff value me and my time. My air conditioning service was done promptly and works great!! Thank you Rick."

Kitty G. from Auburn, CA on 5/31/2015 and their testimonial is:

"Perfect!"

Anonymous from Auburn, CA on 5/22/2015 and their testimonial is:

"Rick and Colin went the extra mile to get me the service I needed for my truck."

Kitty G. from Auburn, CA on 5/19/2015 and their testimonial is:

"Superb service!"

Anonymous from Auburn, CA on 5/12/2015 and their testimonial is:

"Always a pleasure doing business with Auburn Auto Doctors. They replaced the head gasket and timing belt and found a few other issues that made sense to address while everything was taken apart. It took a little while to get it all done but I feel good about the work that was done."

Anonymous from Auburn, CA on 5/5/2015 and their testimonial is:

"You guys were awesome! I was experiencing an overheating problem with my Tahoe. Called for an appointment and was promptly scheduled. Problem was diagnosed quickly. Turned out to be an issue with a previously replaced part that was still under warranty. Got the oil changed and out within about 3 hours. Always courteous and efficient. I completely trust Auburn Auto Doctors with my car and would highly recommend for any type of service."

Cindy E. from Auburn, CA on 4/24/2015 and their testimonial is:

"As always, Auburn Auto Doctors is courteous, prompt and do great work!"

Karen L. from Auburn, CA on 4/21/2015 and their testimonial is:

"As I woman who knows a little bit about autos, I am treated with respect for my knowledge and they never try to take advantage of me. I feel they are very reputable and do a great job at keeping my car in top shape."

Anonymous from Auburn, CA on 4/15/2015 and their testimonial is:

"Great service!, my diesel truck had an intermittent problem that was very hard to duplicate and diagnose. Rick was able to figure it out and get me back on the road quickly. Thanks Rick."

Anonymous from Auburn, CA on 4/4/2015 and their testimonial is:

"Ever time I've gone AAD they have treated me very well. Explain ever thing and have done follow up calls to see if ever thing is fine. Yes I would recommend AAD.."

Anonymous from Auburn, CA on 3/7/2015 and their testimonial is:

"Once again the crew at Auburn Auto Doctor's have fulfilled all of the needs of my car and will continue to do so. Thanks for your excellent care!"

Anonymous from Auburn, CA on 2/17/2015 and their testimonial is:

"Ok this review is long overdue. Rick and Wayne are amazing - very friendly, attentive, knowledgeable, and they genuinely care about delivering good customer service. They're also fair (or more than fair) when it comes to pricing."

Ed A. from Auburn, CA on 2/11/2015 and their testimonial is:

"GREAT SERVICE AND PRICES. KEEP UP THE GREAT WORK !"

Reese B. from Auburn, CA on 2/3/2015 and their testimonial is:

"Excellent."

Anonymous from Auburn, CA on 1/30/2015 and their testimonial is:

"They are always very nice and informative. I like being treated respectfully."

Kitty G. from Auburn, CA on 1/29/2015 and their testimonial is:

"Excellent as usual! Thank you for taking care of me!"

Diane F. from Auburn, CA on 1/29/2015 and their testimonial is:

"Good visit as usual."

David R. from Auburn, CA on 11/25/2014 and their testimonial is:

"Great service, as always."

Diane F. from Auburn, CA on 11/12/2014 and their testimonial is:

"Thank you guys for getting my Subaru up and running again. No problems!"